I have questions about Course Bundle payments and the payment plan.

Whether you selected paying for your course bundle in one payment or using our payment plan, here are a few additional details.

  1. Am I able to cancel my bundle registration and receive a refund?
    Cancellations received in writing via email or chat within 30 days will be eligible for a refund. Your refund will be processed, less a $150 (3-course) or $250 (5-course), or $500 (10-course) bundle cancellation fee. Credit for the remaining amount will be applied to your credit card or original method of payment within 30 days. No refunds will be made for cancellations received 30 days after your purchase date. 
  2. How long do I have to pay off the payment plan?
    When selecting Pay As You Learn, your registration will consist of 12 monthly payments. The first payment will process on the date of registration and the next 11 payments will process on the same calendar date each month in the future.
  3. I need to update the credit card linked to my payment plan. How can I do this?
    We can certainly update the payment information linked to your bundle registration. You will need to contact our Support Team via phone (952-469-3454) or live chat to update the credit card information.
  4. Am I able to process payments ahead of schedule?
    Yes! You may connect at any time with our Support Team via phone (952-469-3454) and live chat to process additional scheduled payments. 
  5. I processed payments early to release a grade, when will my next payment process?
    The payment schedule is not altered when additional payments are processed. If you elect to process ahead, there will be a gap in your schedule based on the number of payments processed. Your scheduled payments will resume on the originally scheduled date. You can view your payment schedule in your My Orders section in your Account. 
  6. Can I change the date for the automatic payments?
    The date of your scheduled payments is not able to be altered. This will be the same calendar date each month as the date of initial purchase. 
  7. I paid in full at the time of registration. When can I access my final grade(s) for My Bundle Courses?
    If you elected to pay in full at the time of registration, your grades will post as each course is completed and in alignment with the session grade release dates.
  8. I registered with the Pay As You Learn payment plan. When can I access my final grade(s) for My Bundle Courses in my 3 Course Bundle?
    1. First Course - Your course grade will be available upon successful completion of your course, 5 monthly payments, and in alignment with your session grade reporting date.  
    2. Second Course - Your course grade will be available upon successful completion of your course, 9 monthly payments, and in alignment with your session grade reporting date.  
    3. Third Course – Your course grade will be available upon successful completion of your course, 12 monthly payments, and in alignment with your session grade reporting date. 
  9. I registered with the Pay As You Learn payment plan. When can I access my final grade(s) for My Bundle Courses in my 5 Course Bundle?
    1. First Course - Your course grade will be available upon successful completion of your course, 3 monthly payments, and in alignment with your session grade reporting date.  
    2. Second Course - Your course grade will be available upon successful completion of your course, 5 monthly payments, and in alignment with your session grade reporting date.  
    3. Third Course – Your course grade will be available upon successful completion of your course, 7 monthly payments, and in alignment with your session grade reporting date. 
    4. Fourth Course – Your course grade will be available upon successful completion of your course, 10 monthly payments, and in alignment with your session grade reporting date. 
    5. Fifth Course – Your course grade will be available upon successful completion of your course, completion of all payments and in alignment with your session grade reporting date. 
  10. I registered with the Pay As You Learn payment plan. When can I access my final grade(s) for My Bundle Courses in my 10 Course Bundle?
    1. First Course - Your course grade will be available upon successful completion of your course, 3 monthly payments, and in alignment with your session grade reporting date.  
    2. Second Course - Your course grade will be available upon successful completion of your course, 4 monthly payments, and in alignment with your session grade reporting date.  
    3. Third Course – Your course grade will be available upon successful completion of your course, 5 monthly payments, and in alignment with your session grade reporting date. 
    4. Fourth Course – Your course grade will be available upon successful completion of your course, 6 monthly payments, and in alignment with your session grade reporting date. 
    5. Fifth Course – Your course grade will be available upon successful completion of your course, 7 monthly payments, and in alignment with your session grade reporting date. 
    6. Sixth Course – Your course grade will be available upon successful completion of your course, 8 monthly payments, and in alignment with your session grade reporting date. 
    7. Seventh Course – Your course grade will be available upon successful completion of your course, 9 monthly payments, and in alignment with your session grade reporting date. 
    8. Eighth Course – Your course grade will be available upon successful completion of your course, 10 monthly payments, and in alignment with your session grade reporting date. 
    9. Ninth Course – Your course grade will be available upon successful completion of your course, 11 monthly payments, and in alignment with your session grade reporting date. 
    10. Tenth Course – Your course grade will be available upon successful completion of your course, completion of all payments and in alignment with your session grade reporting date.