ACE Transcript Information

Transcripts 101

Please Note: Learners Edge does not process transcripts.

Review the steps below to learn how to request your transcript. It is recommended that your completed coursework be submitted to Learners Edge at least 30 days prior to your transcript deadline.

Step 1: Coursework Evaluation. Your coursework will be evaluated within 5-7 business days of your final module submission. You will receive an email notification when your grade has posted to your Learners Edge account and a Learners Edge letter of completion is available. (You may receive multiple notifications if you have registered for multiple courses.) 

Please note that this email does not indicate your transcript is ready to be ordered.

Step 2: Grade Postings. The grade will then be posted in the MyACE Portal within 24 hours after coursework evaluation.

Step 3: Transcript Request. Once your grade is visible in your MyACE Portal, a request for a transcript from Parchment is available immediately. Any file not immediately available for transcription will fall in the “exception” list and be reviewed.
An unofficial transcript can be accessed or downloaded at any time in your MyACE Portal.

Please Note: Transcripts can take up to 72 hours to process. If it is an electronic official transcript, it will be sent as soon as it is processed (within 72 hours). If it is a paper official transcript, it will be mailed within the 72-hour window.

Request Transcript 

Transcripts will be granted through Parchment. If you have questions about Parchment and the ordering process, please contact Parchment directly, or visit their Help Center. If you have specific concerns or questions about what is on your transcript or eligibility to order, please call the ACE registrar's office at 800-280-0307 (option 1) or email support@ace.edu.

Contact Registrar

Additional Information on Your University Partner

For more information on American College of Education, please visit our University Partner page